We are dedicated to safeguarding and respecting your privacy, handling your personal data in a transparent and lawful manner. This policy is based on EU Regulation 2016/679, which offers guidance on processing personal information in accordance with the General Data Protection Regulation.
Personal Data you give us
You may share your personal information with us in several ways, such as completing forms on the platform or communicating with us through email, Discord, X (formerly Twitter), Telegram, or other means. This may encompass details like your name, blockchain wallet addresses, email address, and any other information related to individuals that you have shared with us through various forms or interactions, depending on the nature of your engagement with us. This could occur when you create a wallet, use our services, or when you report any issues with the platform.
Processing your personal data
We gather and handle your personal information, which includes data you furnish, data we gather regarding you, and data supplied by third parties, for the following purposes and based on the following reasons:
- To fulfill the contractual commitments between you and us, and to provide the information, products, and services you have requested.
- To adhere to legal obligations and comply with the law.
- To inform you about modifications to our services.
- To offer you, or allow specific third parties to offer you, information about products or services that may be of interest to you.
If you prefer that we do not use your data in this manner or share your details with certain third parties for marketing purposes, you have the option to withdraw your consent at any time by contacting our Officer. It's important to note that withdrawing consent does not affect the legality of data processing that occurred before such withdrawal.
Disclosing of your personal data
We may reveal your personal data to third parties when it serves legitimate company interests, including:
- Safeguarding the company's legal position in the event of legal proceedings.
If necessary or authorized by law, we may provide customer data to law enforcement agencies, regulatory organizations, courts, or other public authorities. We strive to notify our customers about legal requests for their Personal Data, except when prohibited by law or a court order, or in emergency situations. While we may challenge such requests when we believe they are disproportionate, vague, or lack proper authority, we do not commit to challenging every request.
You have the right to object to the aforementioned legitimate company interests as the basis for processing personal data and can address any concerns by contacting our team.
Ensuring the security of your Personal Data is of paramount importance to us. xRaise implements comprehensive physical, technical, and organizational measures to protect Personal Data. We are committed to deploying all reasonable endeavors to maintain the highest level of data security in a highly secure data center that adheres to stringent computer security standards. Our privacy protection control systems are meticulously designed and implemented to guarantee the safety, security, and confidentiality of our customers' information.
- Access to your personal data
- Restrict processing
- Removal of your personal data